My thermometer is stuck, or reads incorrectly. What should I do? (Make Sure The Thermometer Is Room Temperature) If your thermometer is stuck or not calibrated correctly loosen the nut on the backside of the dial. Set the temperature, tighten the nut, and retest. If it continues not to work properly call customer service.
Our thermometers are not designed to be used as meat thermometers. They should only be used to check the temperature of the oil that you are cooking in.
Always use a thermometer when frying turkeys or chickens. A thermometer is a sensitive measuring device which may work improperly if dropped, bent, or twisted. Always check to be sure the thermometer is working properly before cooking. There is a simple way to test the thermometer:
1. Light the cooker
2. While wearing protective gloves, hold the thermometer by the dial. Keeping your hand away, place the pointed end horizontally over the flame. The needle should quickly move around the dial. This indicates the thermometer is working.
If the needle stops at a low temperature (i.e. 200˚F); this indicates the thermometer has been compromised and is not working properly. If so, discard the thermometer and call 1-800-864-6194 (8am - 5pm M - F Central Time) for assistance.
